Scaler Scam
2 weeks ago
I was enrolled in an online course offered by Scaler. The fee for this course was around 3 Lakhs. Scaler's salespeople approached me through my phone and shared all the details about this course. They promised that they would help me land a job with a high salary with an average of 11LPA. Now after enrolling in the course after 3 months i came to know that all promises made from the sales team were fake. Now they're forcing me to take the course again and again. I paid the fee through EMI option now I'm paying for that EMI monthly 6000RS. I didn't get the product correctly but why i have to pay it so i stopped paying the EMI from last month. But now the collection tram from Eduvanz calling me daily accusing and harassing me. Saying that you're fool who took the online course why do you believe in such course you have to pay our EMIs correctly. What should i have to do i'm being forced my both scaler and eduvanz team. If i reach to scaler means they're pointing towards Eduvanz and if reach to Eduvanz they're pointing it to scaler. Later getting a reply as per policy you have to cancel the course with in 14 days which only 5 basic classes we can't judge anything about this course in that duration.
In the given scenario, since the institute is providing online service, the complaint against them over deficiency in service and unfair trade practices needs to be filed online mode through e-daakhil portal ( https://edaakhil.nic.in/edaakhil/ ) introduced following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021. It may work fast to redress the grievance. As regards, the harassment by recovery agents for non-payment of EMI against education loan granted against the said online course, filing a complaint against the recovery agents in the local Police Station endorsing a copy of the said complaint to the concerned lender/FI, a complaint against the loan recovery agents appointed by the lender/FI can be made to the regulatory authority BI online at https://cms. rbi.org.in or by calling the helpline number 14440. The complaint may be lodged online or by filing an offline complaint and submitting the same at the Centralised Receipt and Processing Centre (CRPC) at RBI, 4th Floor, Sector 17, Chandigarh, PIN-160017. In a recent judgment, the Hon'ble Patna High Court in the case of Dhananjay Seth v. Union of India, 2023 SCC OnLine Pat 1393, decided on 19-5-2023 directed the Superintendent of Police of all the districts in the State of Bihar, to ensure that within their jurisdiction no recovery agent of the Bank and Financial Institution might take the law into their hands without an order of the competent court of law. Further, a quick counseling session with a certified credit counselor can help you discover your options and choose the right path to resolve or settle the matter.
Multiple unsecured loan defaults
Unfreeze
For bank loan
Bankruptcy and Debt
Strong Legal Notice--Recovery of amount
