icon Extended warranty of TV

TV bought from Flipkart with 2 years brand warranty, and at the time of installation, engineer asked me to buy extended warranty for around Rs. 6000. I paid that, and next day i received the invoice b

3 Response(s)

4 months ago


A. Dear Client,
Insurance is considered to be mis-sold when the customer hasn't been given accurate information and advice about how the policy works. Insurance providers have to make sure the insurance policy they're selling is suitable for a consumer's needs and circumstances. Mis-sold insurance claims have become a vital avenue for seeking justice and recovering the funds lost due to unscrupulous practices. Almost, every insurance company gives a free look period of 15-30 days that varies from ...ReadMore

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icon regarding elec meter

i have purchased 2 bhk flat from an builder , but there is no individual elec. meter for flat there is only 1 meter for all 12 flats. can we take new connection seperataly

4 Response(s)

4 months ago


A. Dear client,
Firstly you need to check your agreement with your developer/ builder whether there is any terms and conditions regarding electrical meter and whether you can take separate electrical meter or not.
If there is a specific point regarding that then according to that you need to have e a conversation with the builder or secretary of your society.
It might also be necessary for you to send them an official letter requesting a replacement meter.

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icon I DID NOT GET THE PERIODIC MAINTENANCE OF MY TWO WHEELER. CAN I FILE A COMPLAINT

I purchased a EV scooter. I did not get the periodic maintenance done as per the user manual as the dealer insisted on taking the EV for servicing at the service station instead of Sales point as pro

3 Response(s)

4 months ago


A. Dear Client,
Begin by reviewing the terms and conditions stated in your sales agreement and user manual to understand the agreed-upon servicing arrangements. If the dealer initially promised servicing at the sales point and is now directing you to the service station, you may consider discussing the matter with the dealer directly, emphasizing the importance of the initially agreed-upon terms. Clearly communicate your preference for servicing at the sales point and inquire about the reasons for ...ReadMore

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icon How could I get my refund

On November 8th i made a prepaid grocery order for Rs.622 and delivery is said to be done on 12th November. But i didn't received my order due to some issue from seller side. I made a call to custome

3 Response(s)

4 months ago


A. Dear Sir,
You may get issue a legal notice but it is expensive. Then you can file a case before consumer forum.

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icon Booking dispute in PG

Actually we saw one PG in BTM layout and I paid the advance amount of 4000 as a token of booking charge on Monday.. Then Tuesday I transferred my luggage.. but I didn't stayed in room.m only luggage i

3 Response(s)

4 months ago


A. Dear Client,
Firstly you shall read their terms and conditions carefully. In such situations, it's essential to communicate openly with the PG owner or manager. Explain the circumstances and your need to vacate due to a change in work arrangements. Request a partial refund in a polite manner, emphasizing that you did not utilize the room and are seeking a fair resolution. If the situation doesn't improve, you may consider seeking advice from local consumer protection authorities or a legal profe ...ReadMore

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icon Is the filing of print-outs of the judgment citations mandatory

Is it mandatory to file print-outs of the judgment citations along with written arguments before the Consumer Commission?

3 Response(s)

5 months ago


A. Dear Client
Typically, when submitting written arguments or presenting a case before a Consumer Commission, parties are expected to adhere to the following general practices. While it may not be mandatory to submit print-outs of judgments and citations along with written arguments, it is a common practice to refer to relevant legal authorities to support your case. Providing references to relevant case law helps strengthen your legal arguments.

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icon Inordinate delay in releasing the flood affected vehicle by the service provider of the vehicle.

My vehicle KL05AV0752 New Santro was affected by flood on 14.10. 2023 night due to heavy rain at Thiruvananthapuram. The matter was reported to the service provider Popular Hundai on 15.10.2023. The

2 Response(s)

5 months ago


A. Dear Client,
You can claim for the inordinate delay in releasing your vehicle after repair. According to the Consumer Protection Act, 1986, you have the right to receive the services of a fair standard, and the service provider must fulfill its obligations with due diligence and care. In this case, the service provider has delayed the repair of your vehicle for an unreasonable amount of time, causing you inconvenience and hardship. You are therefore entitled to compensation for the delay.

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icon Refund money

We purchase shop Rs 5 lacs we given Rs 2 lacs on 2013 and Rs 3 lacs on 2019 but we are not get possession in

3 Response(s)

5 months ago


A. Dear Client,
As you have not received possession of the shop despite paying the entire purchase price, you have a valid claim against the seller. The seller is bound to deliver possession of the property to you as per the terms of the agreement. If communication with the seller does not yield a satisfactory response, you may consider sending a legal notice. You can file a suit for specific performance in the court, seeking an order directing the seller to deliver possession of the shop to you. I ...ReadMore

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icon Bike dealer took full payment in return to give the bike before delivery date

I paid full amount of bike in advance on 16th Sep 2023 as showroom sales executive called me to do that and they will give me the bike in between 5-10 Oct. But when I called them on 10th Oct they said

3 Response(s)

5 months ago


A. Dear Sir,
You may lodge complaint with Police and produce Xerox copies of payment receipts so that Police will teach him a lesson.

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icon Byjus not delivering books

I took aakash byjus subscription for 11-12 on 5th July 2023 . They promised me that books will be delivered to me but it has been 4 months and I have not received them yet . When I contact them they a

3 Response(s)

5 months ago


A. Dear Sir,
You will get issue a legal notice calling upon them to refund your fees along with compensation of Rs.2,00,000/- failing which you may approach Consumer Court.

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