Call Back Request
Track Your Request
+91-7604047602 Legal Blog For Students Free Legal Advice Lawyer Login
Menu
arrow_back

Q. Wrong Commitment Sale n service not providing

Placeholder image

satish Duvvasi

posted 2 years ago

Q.Wrong Commitment Sale n service not providing
I WAS PURCHASED bulk SMS 10 lacks at the time they said that SMS delivered instantly and 80-95 % of delivery ratio, but practically SMS not delivering minimum 5-10 % also, i was so many times called the contact number but mbl no. switched off and i was marked so many many mail for services related issue but no reply from them , help me am facing lot of problem with them.

Am a reseller of BULK SMS srevice , so i was re seller the SMS , SMS was not deliverd so am getting so many problems from them. please help me how can i further
Regards,
D.Satish Kumar
7997042457.

Please do not provide your contact details here. We share your contact details on demand from the client.

Your Registration is Incomplete. Please Complete the Registration

Sorry, Your Profile is not activated.

Sorry, You can't respond to the Question as your account has been blocked.

Response is Required

Response should be with in 4294967295 characters

~ and ` characters are not allowed

Symbols are not allowed (Excluding #)

# Symbols is required

niranjan C

Experience: 8 Year(s)

Responded 2 years ago

View All Answers

A. ) 1. It is the clear cyber crime.

2. You need to make complaint against the company with cyber crime police, Bangalore.

3. I can help you out in filing police complaint against them. Pls share me the details.

Reply is Required

Reply should be less than 4294967295 characters.

Helpful
Helpful
Share

Ambrose Leo

Experience: 10 Year(s)

Responded 2 years ago

View All Answers

A. ) You can take guidance, help and support from the Professional Lawyer from panel of Vidhikarya to take up issue quickly for damages,compensation and penalty as per the Act from the competent authority quickly.

Reply is Required

Reply should be less than 4294967295 characters.

Helpful
Helpful
Share

Kishan Dutt Kalaskar Retired Judge

Experience: 34 Year(s)

Responded 2 years ago

View All Answers

A. ) Dear Sir,
i will prepare a Legal Notice for you. It will solve your problem. The law is as follows.
=============================================================================================================
Cheated in online shopping? Here is how you can get justice
Not futile to pursue online vendors who fail to deliver promised goods and services. Chitra Vittal from Bangalore wins out-of-court settlement from online vendor of cakes

Far too many of us have felt cheated by online vendors but have let it go because of the apparent futility of fighting for our rights. However, Chitra Vittal’s story tells us that it is indeed possible to win out-of-court settlements with online vendors with the help of consumer rights organizations like the International Consumer Rights Protection Council (ICRPC).
Chitra Vittal from Bangalore ordered a combo package including cake from Flowers n Cakes to India, an online florist and gift store that guarantees same day delivery and the “delivery of fresh products – always.”Flowers n Cakes to India failed to deliver the product on the specified day, and when they finally did deliver it the next day, the cake was “smashed up, made of cheap wine” and of a quality that was entirely unacceptable to the customer.
When Ms Vittal attempted to complain about the non-delivery of the product on the scheduled day, she found that the customer care numbers displayed on the website were not attended. She managed to find contact details of their Hyderabad-based sub-vendor, only to be told that they had only received their orders from Flowers n Cakes to India the morning after the scheduled date.

Five days later, Ms Vittal complained about the delayed delivery of a substandard product over a chat conversation with the company representative, Rahul, who, according to her was rude and paid no heed to her complaints.
Ms Vittal then approached Arun Saxena, President of ICRPC, which runs a consumer helpline. Mr Saxena sent an email to the vendor on behalf of Ms Vittal, informing them that they had conducted Unfair Trade Practices under Section 2 (1) (r) of the Consumer Protection Act. If the vendor did not refund the full amount to Ms Vittal and pay Rs50,000 as compensation for her losses, harassment and inconvenience, Mr Saxena said, severe action would be initiated against them, seeking higher compensation of Rs1 lakh with the legal costs.

What ensued was a series of emails exchanged among Mr Saxena, Ms Vittal and Flowers n Cakes to India, where the vendor attempted to seek refuge in its disclaimer against “unavoidable delays”. Ms Vittal felt that the vendors entirely ignored the accusation of no-response to complaints and were repeatedly rude to her. The emails reveal comments from the vendor to the tune of “If she doesn’t understand simple English language then it’s not our responsibility” and “she is the only one who we can call Fake”.
When Mr Saxena finally said that the matter was headed to consumer court and they would have to appear in person to justify their position, Flowers n Cakes to India beat a hasty retreat. With a sudden and radical change of tone, it sent a politely apologetic email to Ms Vittal, with the promise of a full refund on the same day.

Placeholder image

satish Duvvasi

Replied 2 years ago

Dear Sir,

Thanks for your valuable suggestion ,i was started 1 year back this business after 4 yrs financial struggle , now am facing lot of problem, so please send legal notice them for further process and help me out in this.

Placeholder image

satish Duvvasi

Replied 2 years ago

Address:
Bulk SMS Mart
Sy.No.129/2 and 130 of Hoodi Village, Krishnarajapuram Hobli, Bangalore South Taluk, Bangalore, 560066.
E-Mail Id- info@bulksmsmart.com
Contact No- +91-7996089850
Company Website- http://www.bulksmsmart.com

Reply is Required

Reply should be less than 4294967295 characters.

Helpful
Helpful
Share
Find Lawyers by Location


Download the Clients App on

Vidhikarya App on Android Platform

Contact Details

7604047602
info@vidhikarya.com
505-A, Terminus Building,
Newtown, Action Area I,
Kolkata 700156

Download the Lawyers App on

Vidhikarya App on Android Platform

Certified by Startup India, DPIIT

startUpIndia

Payment secured by :

PayUMoney PayPal net banking
visa master maestro