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Complaint on NBFC Complaint on NBFC

3 years ago

I want to file a complaint on NBFC company for Mental Torture and Depression

Anik

Responded 3 years ago

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A.Hi,
One can file a complaint with the NBFC Ombudsman by writing on a plain paper and sending it to the concerned office of the NBFC Ombudsman by post/fax/hand delivery. One can also file it by email to the NBFC Ombudsman.
There are currently four NBFC ombudsman offices in Chennai, Kolkata, Mumbai and Delhi where customer complaints from across the country are monitored and resolved.

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Ayantika Mondal @ Prime Legal

Responded 3 years ago

A.Hi,
There is no Ombudsman for hearing complaints against NBFCs. All NBFCs have in place a Grievance Redressal Officer, whose name and contact details have to be mandatorily displayed in the premises of the NBFCs. The grievance can be taken up with the Grievance Redressal Officer.
Further, you may approach the nearest office of the Reserve Bank of India with the complaint. The details of the Office of the Reserve Bank has also to be mandatorily displayed in the premises of the NBFC.

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