disputed transaction on credit card disputed transaction on credit card

2 years ago

There are some unauthorised transactions on my axis credit card but bank says that they are they are duly secured transactions and authorised. I have not shared any credentials but they are making me liable. i have informed police too. what further should I do.

Kishan Dutt Kalaskar

Responded 2 years ago

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A.Dear Sir,
Always such disputed transactions being taken places and so called Axis Bank doing such fraudulent activities it seems its staff might be colluded with some other persons. Anyway you may lodge a complaint with Banking Ombudsman and with Cyber Police.



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Anik

Responded 2 years ago

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A.Hi,
You can file a complaint to the cyber cell and it is better to block the above-mentioned credit card as soon as possible as a lot of such incidents are being reported daily and it is difficult to recover the money once it is lost from your account.
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Abhimanyu Shandilya

Responded 2 years ago

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A.If you have informed the police then the cyber cell of the police shall try to investigate who has done those transactions. In the mean time ask your bank to block the card and also write to bank to writeoff the those transactions committed by fraudster.
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