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Q. Compalin against restaurant

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Anonymous

posted 1 month ago

question iconCompalin against restaurant

I had ordered food online via ZOMATO application. I had found a small insect in salad.I want to file complain against that restaurant and also want to know about applicable refund.

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Kishan Dutt Kalaskar Retired Judge

Kishan Dutt Kalaskar Retired Judge

Responded 1 month ago

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A.Dear Sir,
It all depends upon side effects of such food and you may claim huge compensation since it being a food industry and if such industry is allowed to do its business negligently then it will be a big problem on the health of general public. Courts and Consumer Courts always take sympathy towards the victim and grant compensation to teach a lesson to such industry.

I could have explained more if background is known to me. If background is made known in full then legal experts will be in position to understand correctly. Moreso, the background must be in brief.

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Anik

Anik

Responded 1 month ago

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A.Dear client,
you can complain about them to FSSAI. A complaint at FSSAI can be made either through a number - 1800112100 or through an email at [email protected] You can also go through the “Food Safety Concern,” on its website to lodge complaints related to the food.
Thank you

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