Olx QR Code fraud - money lost
1 year ago
Dear Sir/Madam,
I am an QR code fraud victim losing nearly 2,92,000 falling prey to an online transaction.
This includes UPI transfer & Internet Banking transfer from my side falling prey to the fraudster - I have the screenshots. Call recordings etc. Phone numbers of the fraudster etc.
The steps I took - prepared a detailed document with all the details I have and submitted to the banks customer care, nodal officer etc. within 24 hours of the issue. Then again to the nodal officer and dispute teams of Axis Bank, ICICI bank. Also I booked FIR against the the fraudster/criminal. The banks are to respond and asked for time. The criminal is located some where in North India and I am based at Hyderabad. The investigation is reportedly going on via FIR. I am yet to hear from both fronts - banks & police. Now my question is if banks reject my request to cancel the transactions or refund the amount, is it wise to go the banking ombudsman ? Also, can I sue the Olx company for having a fraudster/criminal with criminal background lurking around with different contact numbers. Please advice. Thanks in advance.
Regards,
Such scams have nothing to do with the platforms are the intermediaries (in your case, The OLX app), unless you have paid the company for any subscription as they are just service providers and they just pass on the information.
Follow the below steps to file a cyber complaint:
STEP 1: Go to https://cyber crime.gov.in/Accept.aspx
STEP 2: Click on ‘Report other cyber crimes’ on the menu.
STEP 3: Click on ‘File a Complaint’.
STEP 4: Read the conditions and accept them.
STEP 5: Register your mobile number and fill in your name and State.
STEP 6: Fill in the relevant details about the offence.
Or try giving a missed call on 14440. If someone has fraudulently withdrawn money from your bank account and you notify the bank, remember to take acknowledgment from your bank. The bank has to resolve your complaint within 90 days from the date of receipt.
Subhashis Paul
Responded 1 year ago
You have two options, one is to file complaint with Cyber Police and pursue the matter if no charge sheet filed then go to High Court. Second option is to go to Consumer Court after issuing legal notice.
As the FIR has been lodged the police is investigating the crime hence have patience on that side and let the police do the job. On the bank front if bank is not taking any step when you have timely reported the fraud to them then you should write to the banking ombudsman.
In fact you should have made OLX also a party in the FIR.
What Options i have in section IPC under cyber crime
Telegram Scam in a telegram group
Got a call from cyber safety department
Cyberstalking and phone harrasment
Fraud UPI transactions
