Refund from coaching institute Refund from coaching institute

10 months ago

I had purchased a course from an institute. They sent me a SD Card which had all the class videos. But now I'm not able to access the classes. Later they informed me that the gadget should have minimum 4GB RAM. This information was not given while purchasing the course. As my tablet/mobile phone doesn't have 4GB RAM I can't watch recorded classes on my device through the SD card. Institute had not mentioned the RAM requirement in their course details. When I'm requested refund of fees paid, they are telling that it is non-refundable. Can I get refund legally?

Legal Counsel Vidhikarya

Responded 10 months ago

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A.Dear Client,

Misleading a customer with misinformation or suppressing the fact or with halfhearted information by the Service provider to promote his business and raise income from the business is literally and legally termed as unfair trade practice on the part of the Service provider. Reach out to an Advocate for service of a legal notice and for filing a complaint against the Educational Institute for deficiency in service and unfair trade practice before the Consumer Court claiming a refund of entire tuition fees and compensation for harassment and mental agony. However, in case you need any assistance in the matter of service of legal notice and for filing the complaint before the Consumer Court, you may contact our legal team with the relevant papers.
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Vidhi Samaadhaan Vidhi Samaadhaan

Anik

Responded 10 months ago

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A.Dear client,

While signing up to the institution you might have signed a few documents and waivers . In these contracts if you have at point agreed to their non-refundable policy, that means you have legally agreed to this. If you have done this unknowingly or by mistake, you can take the matter to court where you will have to prove that you did not intend to sign over that agreement
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