Flipkart not accepting return Flipkart not accepting return

10 months ago

Flipkart not accepting return my product and cheated me as said replacement policy with brand

Legal Counsel Vidhikarya

Responded 10 months ago

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A.Dear Client,
In the given situation, you can serve a legal notice to Flipkart to resolve the grievance failing which you can file a complaint before the Consumer Court or Consumer Affairs Deptt online mode through e-dakhil following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021 for redressal of your grievance. It may work fast to redress the grievance. failing which you may file an offline Complaint Before the Dist. Consumer Court under whose jurisdiction a branch or warehouse/godown is in operation claiming refund of the entire value of the defective product or to replace it with a new one along with compensation for harassment. The complaint should be filed within two years from the date of the cause of action. In case you need any assistance in this regard, you may contact our legal team for the purpose with relevant papers.
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Vidhi Samaadhaan Vidhi Samaadhaan

Anik

Responded 10 months ago

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A.Dear client,

Flipkart usually has a redressal mechanism . You can opt into this by registering a complaint with their official helpline and they should ideally get back to you via call to discuss and deliberate upon your grievance
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