Telegram task fraudulent scam Telegram task fraudulent scam

9 months ago

I have been scammed and on the same day, i approached cyber cell and lodged a complaint and now FIR is done with cyber crime and how many days it will take roughly for the court to release the amount from the freeze account in which I deposited the amount. Kindly advice

Anik

Responded 9 months ago

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A.Dear client,
If the fraud is reported and proven, the bank has to pay the entire amount to the customer. Whenever a customer makes an online payment, there are intermediary platforms like payee bank, payer bank, payment gateway. This process has to be encrypted and no data of the customer should be stored in the process. So if any fraud happens during this process, the bank has to refund the customer.
As per the RBI refund rules, if the fraud is reported within 3 days, no liability lies with the victim. If it is reported within 3-7 days, the bank refunds the transaction amount or the maximum liability amount (see table below), whichever is lower. If reported after 7 days, depends on the bank's policy. So it is important to remain vigilant and to report the fraud as soon as possible.
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