Refund as store credit
8 months ago
Giving refund as store credit is legal in India or not?
Customer has no option for refund to bank account in some online stores.
A.Dear Sir,
The rules are not specific and it is governed by customary law. For more clarifications you may contact any Auditor or Chartered Accountant.
The rules are not specific and it is governed by customary law. For more clarifications you may contact any Auditor or Chartered Accountant.
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A.Dear Client.
A cancellation occurs when a consumer returns an item purchased on an e-commerce website. This could be due to poor quality or faulty product products that do not meet the requirements as advertised on the website at the time of purchase, or it could be that the customer found the same product with the same quality for a lower price elsewhere. A refund policy of an E-commerce platform states that if a consumer is unhappy with a product or service, they will return it and receive a refund for the amount paid at the time of purchase. In certain situations, the consumer has a time period beyond which they cannot return the product, such as 7 days or 40 days from the date of delivery. If you pay for your online purchase with a credit card and the redemption period hasn't yet expired, you can ask your credit card provider to refund your money on your behalf. This is referred to as a chargeback. You can write emails instead of calling product suppliers because a written letter is deemed more credible and can be used to bring a lawsuit against the supplier in consumer court. If your complaints are not addressed, you have one last option: go to the consumer forum or the consumer court and file a complaint against the supplier.
A cancellation occurs when a consumer returns an item purchased on an e-commerce website. This could be due to poor quality or faulty product products that do not meet the requirements as advertised on the website at the time of purchase, or it could be that the customer found the same product with the same quality for a lower price elsewhere. A refund policy of an E-commerce platform states that if a consumer is unhappy with a product or service, they will return it and receive a refund for the amount paid at the time of purchase. In certain situations, the consumer has a time period beyond which they cannot return the product, such as 7 days or 40 days from the date of delivery. If you pay for your online purchase with a credit card and the redemption period hasn't yet expired, you can ask your credit card provider to refund your money on your behalf. This is referred to as a chargeback. You can write emails instead of calling product suppliers because a written letter is deemed more credible and can be used to bring a lawsuit against the supplier in consumer court. If your complaints are not addressed, you have one last option: go to the consumer forum or the consumer court and file a complaint against the supplier.
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A.Dear client,
Yes, if you have that term, you can use store credit to give refund. Store credit is a type of refund offered by a store to a customer who returns an item not eligible for a cash refund that allows them to purchase something in that store up to the value of a returned product or service.
Yes, if you have that term, you can use store credit to give refund. Store credit is a type of refund offered by a store to a customer who returns an item not eligible for a cash refund that allows them to purchase something in that store up to the value of a returned product or service.
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