Jukaso journey holiday 3 years plan Jukaso journey holiday 3 years plan

8 months ago

I enroled 3 years holiday plan, when i booked my holiday then do not confirmed till last day of booking.
And at last the ignoring calls and not replying any e mail.
My plan expired in 2018, can i complain against the company for refund my money now?

Legal Counsel Vidhikarya

Responded 8 months ago

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A.Dear Client.
When the booking of your holiday plan expires in 2018, the cause of action starts from the date, month, and year, 2018. To file a complaint against a Service Provider for deficiency in service or unfair trade practice under Sec.35 of the Consumer Protection Act, 2019, you are required to file the complaint before the Dist. Consumer Commission within TWO YEARS from the date of cause of action failing which your complaint shall not be admitted being barred by limitation as per Sec..69 of the Act. So when a cause of action starts from the year 2018, a complaint is required to be filed within the date, month, and year 2020. Thus, your claim against the service provider is now barred by limitation. However, still, you can approach the Consumer Court with a prayer for condonation of delay showing authentic and cogent ground behind the delay. If the Court finds merit in your prayer and satisfies with the ground of delay, your complaint may be admitted for adjudication. Reach out to an Advocate for guidance and steps.
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