Account debit freeze on order of cyber team gujrat
7 months ago
My account was total debit freeze on account of transcation of just Rs 1300 credited in my account. I dont know how this amount was credited in my account and police and cyber crime time of gujarat saying me to visit there specially for this purpose which was impossible for me as i am from delhi. What i supposed to do now
A.Dear Client,
When an account is frozen by the Bank on the instruction of Cyber Crime Cell on receipt of a complaint of a fraudulent transaction. This means that the account holder cannot access the funds in the account, and cannot make any transactions. The account shall remain inoperative/frozen until the cybercrime incident is investigated and resolved. To unfreeze or to make your account operative, you need to contact the Cyber Crime Cell and the Bank and follow their advice/instructions. The National Cyber Crime Reporting Portal (NCCRP) is an initiative of the Government of India to facilitate victims/complainants to report cybercrime complaints online. Once a cybercrime involving a suspected crime is reported online to NCCRP, they start an investigation into the complaint, and in the course of the investigation if required they can contact and call you to record your statement or for filing relevant documents. You may pursue the status of the case either physically from them or online.
When an account is frozen by the Bank on the instruction of Cyber Crime Cell on receipt of a complaint of a fraudulent transaction. This means that the account holder cannot access the funds in the account, and cannot make any transactions. The account shall remain inoperative/frozen until the cybercrime incident is investigated and resolved. To unfreeze or to make your account operative, you need to contact the Cyber Crime Cell and the Bank and follow their advice/instructions. The National Cyber Crime Reporting Portal (NCCRP) is an initiative of the Government of India to facilitate victims/complainants to report cybercrime complaints online. Once a cybercrime involving a suspected crime is reported online to NCCRP, they start an investigation into the complaint, and in the course of the investigation if required they can contact and call you to record your statement or for filing relevant documents. You may pursue the status of the case either physically from them or online.
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A.Dear client,
If your account is already frozen, in that case too, you will have to complete the full KYC process. You can contact on the bank's toll free number or drop them a mail to unfreeze your account. If you don't want to continue with the account, then your deposited money will be refunded back to you.
If your account is already frozen, in that case too, you will have to complete the full KYC process. You can contact on the bank's toll free number or drop them a mail to unfreeze your account. If you don't want to continue with the account, then your deposited money will be refunded back to you.
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