Esaral Ventures pvt limited not refunding money
6 months ago
There is a kota based educational company known as esaral.They recently launched a mentorship program on youtube known as MAA mentorship which i bought for rs8000 for my jee mentorship. In the launching video they make many promises but they did not complete any. Their mentor called me up for only 2 times and for 15 days they have not place a single call on me. When i am complaining their executive is telling that their is not any refund policy. i want to file complain on them, where and how to complain on them
A.Dear Client,
Before taking any legal action, it's usually a good idea to try resolving the issue directly with the company. You can send them a written complaint via email or registered mail detailing your concerns and requesting a resolution. The Consumer Protection Act, 2019 in India provides protection to consumers against unfair trade practices and substandard services. If you believe that the services provided do not meet the terms of your agreement, you may file a complaint with the Consumer Dispute Redressal Commission. If you believe you have a strong case and the company is unwilling to cooperate, you may explore the possibility of taking legal action in a civil court. Remember to keep records of all communication with the company, including emails, messages, and any other evidence related to your complaint.
Before taking any legal action, it's usually a good idea to try resolving the issue directly with the company. You can send them a written complaint via email or registered mail detailing your concerns and requesting a resolution. The Consumer Protection Act, 2019 in India provides protection to consumers against unfair trade practices and substandard services. If you believe that the services provided do not meet the terms of your agreement, you may file a complaint with the Consumer Dispute Redressal Commission. If you believe you have a strong case and the company is unwilling to cooperate, you may explore the possibility of taking legal action in a civil court. Remember to keep records of all communication with the company, including emails, messages, and any other evidence related to your complaint.
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