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Dear Client,

When a bank account is frozen by the cyber cell due to a cyber‑crime complaint, the freeze is normally done on the police’s written direction under criminal procedure, and the bank cannot unfreeze it on its own; to get it released, you must first obtain a revocation/defreeze order from the investigating officer by giving a written representation explaining your position, sharing your account statements and proof that any disputed amount has been refunded or the matter is settl

Dear Sir,

Even though there is no legal maximum, in real practice:

Most banks/financers re-present 2–3 times per month, not more.

This is because:

They incur charges for each failed attempt

Too many presentations may be treated as harassment

Repeated ECS bounces generate bank penalty for you (₹250–750 per bounce)

Dear Sir,

Why did your account get an AHA?

Usually for 3 reasons:

Someone might have transferred money to your account that is linked to a cybercrime

Your UPI ID / Phone number was used in a suspected fraud transaction

Your account was used unknowingly by a scammer (mule account case)

It is also possible someone mistakenly entered your account number.

Dear Client,
Your query lacks information and transparency to address it properly. However, be informed that Telegram scam/fraud refers to any malicious or deceitful activity that takes place on the Telegram messaging app. The types of fraud conducted on the app can often include financial scams, phishing attempts, and other types of activity targeting users to provide their personally identifiable information (PII). Once a cybercrime scam involving suspicious or fraudulent transactions is repo

Dear Client,
In the given scenario, you can raise your grievance against the loan app traders to the regulatory authority RBI on its Digital Complaint Management System (CMS) Portal: https://cms.rbi.org.in/cms/IndexPage.aspx for a quick resolution in the matter. Apart, a quick counselling session with a certified credit counsellor can help you to discover your options and choose the right path forward to settle the debts/loan with the lenders/financiers.

Dear Client,
In the given scenario, serving a legal notice to the Piramal Finance, a complaint against them can be made to the regulatory authority RBI, online on its grievance redressal portal under the Integrated Banking Ombudsman Scheme at https://cms.rbi.org.in for a quick resolution in the matter. Further, a quick counselling session with a certified credit counsellor can help you to discover your options and choose the right path forward to navigate the matter effectively.

Dear Client,
The Promotion and Regulation of Online Gaming Act, 2025 that comes into force post-gazette notification from 22nd August, 2025, completely bans any online game that involves a fee or stake with the expectation of winning money or other stakes, regardless of whether it is based on skill or chance. The Act defines three categories of online games, i.e, e-sports, social gaming, and with a complete prohibition on the online money games including skill-based games played for money. It e

Dear Sir,

File complaint with RBI Ombudsman

RBI Ombudsman can:
order bank to remove lien
release collateral
pay compensation for harassment

This is FREE and can be done online.

Get a written endorsement from Cyber Police that “No FIR is registered”.

Submit that to bank with a written request to release documents.

If they refuse immediately file RBI Ombudsman complaint + Magistrate petition.

Within 2–3 weeks, lien will be lifted and you will get your property papers.

Dear Client,
The Punjab Shops & Commercial Establishments Act of 1958 is followed in the State of Haryana. Section 2(1)(iv) of the Punjab Shops and Commercial Establishment Act, 1961 defines "commercial establishment" to include banking, trading, or insurance establishments. This means that the provisions of the Act, such as those related to working hours, leave, and other employee benefits, equally apply to employees of the banks. Section 7 of the said Act outlines the hours of work to be foll

Dear Client,
As per Section 69(1) of the Consumer Protection Act, 2019, the limitation period for filing a complaint before the Consumer Commission is two years from the date of the cause of action. However, under Section 69(2) of the Act, a complaint may be entertained after the period specified in sub-section (1), if the complainant satisfies the District Commission, the State Commission or the National Commission, as the case may be, that complainant had sufficient cause for not filing the c