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Chirag Nagpal

Posted 2 weeks ago

What proof do the electricity companies have for meter reading

A. Dear Sir,
You must approach the Court and get appointment of a Court Commissioner who will be a neutral person not connected with electricity company and on the basis of such neutral report the Court will take decision whether it is a correct bill and incorrect bill.

Thanks.
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Anonymous

Posted 1 month ago

I bought a ticket from Travelgenio.com to Paris from an airline called Aigle Azure. Unfortunately the ailrine went bankrupt and Travelgenio sent me an email in which they state that they will refund me in 90 days. 90 Days have passed and I still did not get any refund. I've been calling travelgenio but they always keep me on hold and I pay extra money for every minute I call them. I spent more than 40 euros on calls with them and I still did not get any answer! Please help I need my money back! Also note that they refunded other people who bought the ticket just like me.

A. 1. you are advised to serve them a legal notice through counsel to refund the amount of ticket along with expenses made till the time along with interest with a warning to initiate legal action (civil/criminal) in case amount not paid within the stipulated time.
2. you can contact me for the same.
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Context: I was on a vacation in London that was arranged by a travel agency.. They booked our hotels and airport transfers. 17th November I call the agent to check if early-check-in is possible and the agent told me NO. I then asked him if the airport transfer can be arranged to drop me at my sister’s place. To which, he said NO as the destinations cannot be changed. I did not continue the conversation. He asked me if I want to cancel the one way airport transfer and I told him I don’t know. I will get back to you. He insisted that tell him about the cancellation of the airport transfer asap. I just told him okay 18th November He sent me a text again saying that the driver would be waiting and I should inform him. And this is why, I told him cancel the pickup. He acknowledged with affirmative. (No where did he mention the consequences of cancelling one way airport pickup all through the conversation, messages). 25th November 10.30 AM I am waiting in the lobby of my airport from 10.30 AM for our airport transfer that had to pick us up from the hotel at 10.35 AM. We did not see the cab outside by 10.40 and hence we called the emergency number mentioned on the taxi voucher that was issued by the booking agency. The taxi agency confirmed to me that our airport transfer stands cancelled. I don’t know the reason. That was the first time I had spoken to the taxi agency. 10.50 AM I call up the travel agency who made my booking to ask what should I do? I was told that he will get back to me in 5 mins. 10.55 AM I booked Uber as I did not get a call. I booked the Uber to London Heathrow as this was mentioned in the taxi voucher. 11.45 AM I find out that I have ended up in the wrong airport. I ended up at Heathrow rather than Stanstead. I had to bear change of fare fee which was around 30,000. The travel agency is saying that I cancelled the airport pickup from heathrow to the hotel and that’s the reason why the return pick up stood cancelled and hence they are not liable to pay me back. But, as indicated, I was asked multiple times if I want to cancel the airport transfer but was never intimated about the conditions. 2. The taxi was also booked to the wrong airport (LHR). The voucher clearly shows the pick up point as Hotel Doutbletree and drop as London Heathrow. Based on this, I made my uber booking to London Heathrow. Base on all these, can I be denied the 30,000 that I had to pay because I was asked to take care of my commute to the airport for which I was clearly not ready. I was promised hassle free commute to and from the airport and I was charged for it.

A. Hello, I have gone through the brief facts detailed by you. It is a fit case for deficiency in service wherein you can claim the damages that you suffered as well as compensation for the mental agony and harassment that you had to go through in a foreign country. Please get in touch with me directly in case you want to pursue the case legally.
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I have hired an interior designer company for my apartment. They promised to do a good job in minimal cost and were saying they were not looking to make money, but looking to create a good portfolio. They hired a freelance designer (who has a day job) in another design firm. She was not very helpful during the design phase. It took us 3 months with lot of our efforts to get a decent output from her. They weren’t able to monitor / get good output from her. We have paid 50k as advance amount for design phase. Meanwhile, I have asked them to start False ceiling work and paid 1 lac amount to them. Initially, they told they have two factories owned by brothers, and promised 7 years warranty. But, they do not have any factories, they are just hiring carpenters from these factories and acting as middle men here. They have not even provided any physical agreement, but shared a soft copy of agreement over WhatsApp. As, we did not want to risk the money with them for the rest of wood work. We told them, we are discontinuing their service. They are now not responding about the money to be returned apart from the work done. they are withholding at least 40-50k. I have requested them multiple times over phone / messages and email to resolve this. But , they are not responding. please suggest what can be done. PS: I have now hired another company and started design phase and planning again. It has been 10 days since, I told the previous company we do not want to proceed.

A. Hello, I have gone through the brief facts detailed by you. It is a fit case for deficiency in service wherein you can claim the damages that you are suffering, for which the first step would be to send them a Legal Notice. You can also file a criminal case for cheating and misrepresentation. Please get in touch with me directly for detailed advise on your option.
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Nikhil Kishore

Posted 1 month ago

How can a unregistered RWA sued.Dt. Consumer Forum has rejected this and told that this don't come under consumer protection act. It was also said that officials being unpaid is another reason.I have suffered a big theft due to lapses of security. Appealed in state commission

A. Dear Sir,
You may approach a Civil Court or police for getting appropriate remedy.

Please take PAID phone call with me through VIDHIKARYA and get more legal guidance.
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Anonymous

Posted 1 month ago

Wife is severe epileptic and was under supervision of Max Hospital Dehradun till delivery of child. All medical tests and investigation done during pregnancy but child was born with lissencephaly/west syndrome a serious brain related problem which has no treatment and the symptoms were observed after one year when child was crying excessively for 5hours continuously. The child 2years 6months is on Omnacortel Forte a steroid and Valvaparin syrup. Is birth of child with this disease a part of medical negligence of hospital?

A. Complete treatment papers needed to study. Also plz contact through Vidhikarya for further elaborate discussion.
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Anonymous

Posted 1 month ago

On 30 th of nov 19 i visited DHI for PRP treatment , there i asked the technician to open injection and needles in front of me bofore any procedure. While injecting Plasma on my head when i asked the doctor that why didn't you opened the injections in front of me , she said that trust us we are a brand we always use new , so don't worry. At that time I agreed to her but now I am running with suspicion that they don't use new and inject patients with the used one's. When I talked about the management they told me that had it been used you would have infection in your head till now. When i asked them to show me such report which prove authenticity of their claims they stopped responding me. What should i do now?? Pls help.

A. Dear Sir/Madam,
Your question is logically based. Get issue legal notice and claim huge compensation on the ground of medical negligence.
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Nikunj Upadhyay

Posted 1 month ago

Can a auto dealer levy handling and logistic charges on consumer?
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Anonymous

Posted 1 month ago

I have received a letter from IDBI Bank that due to a fire in their SDML the original sale deed submitted by me against Housing loan was burnt/damaged . The Bank is in the process of recreating the original sale deed and they will get in touch with me in this regard but so far I have received no communication from the Bank. I understand from their website that the fire happened 2 years ago but never bothered informing me which look as if Bank was intending to dupe me as the loan amount is in the later stage of completion. Can I claim compensation for mental harassment ? Does the Bank have responsibility to lodge a FIR or is it my responsibility. If Bank is recreating the Sale deed what is the tie limit to be given since even after 2 years they have not started the procedure yet. Kindly give your most suitable advise. Thanks & Regards.

A. In my opinion if the bank informed you that the original title document deposited by you with the bank has been burnt , then obtain an acknowledgement to the effect from the concerned bank in writing. And you should also insist that to the bank file a complaint with the police regarding the burnt of original title documents and provide the copy of the same.
Otherwise you can lodge a complaint to the police station .
Once you have filed the FIR, you will need to publish an advertisement in an Eng ...ReadMore
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Chitra  Sundar
Chitra Sundar Experience: 8 Year(s) Thane
Sourav  Ghosh
Sourav Ghosh Experience: 10 Year(s) Hooghly
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Anonymous

Posted 1 month ago

I join the online work at the site itechworksolutions.com I pay the pelanty 3999 + 3999rs according to the bond then I complete my work associate say that the I forward your file to salary department and they call u 2/3 pm but nobody call me again I call associate then he she rolled me send your a/ c details to same email Id come into the refundable mail then I send my account details then no one answering my call. So what I do.. please advise me

A. Simply file a complaint case before consumer forum.. . And lodge an FIR.. . Contact me for details.. . Adv Sourav Ghosh
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