Free Legal Advice

Dear Client,
The action of the Company prima facie appears to be an unfair trade practice as defined under Section 2 (47) of the Consumer Protection Act,2019. A service provider did not deserve service charges without rendering the agreed service to a consumer. So, in the given scenario, as a Consumer, serving a legal notice to the concerned service provider, Coding Ninja, you can file a complaint under Section 35 of the Consumer Protection Act, 2019 against them over alleged unfair trade practi

Dear Client,
In the given scenario, serving a legal notice to the PVR THEATRE, file a complaint against them for deficiency in service and unfair trade practices before the District Consumer Commission claiming a refund of the cost of food and compensation for harassment and mental agony. The complaint should be filed within two years from the date of the cause of action.

Dear Client,
As per the RBI Guidelines, Banks/NBFC/FI are advised to ensure that the contracts with the recovery agents do not induce the adoption of uncivilized, unlawful, and questionable behavior or recovery process. In the context, reference is invited to (a) Circular DBOD.Leg.No.BC.104/ 09.07.007 /2002-03 dated May 5, 2003, regarding Guidelines on Fair Practices Code for Lenders (b) Circular DBOD.No.BP. 40/ 21.04.158/ 2006-07 dated November 3, 2006, regarding outsourcing of financial servi

Dear client,
In case you are not a victim of your own fault, then you can hope for a refund of your hard-earned money which is confiscated for fraudulent and unauthorized transactions reported to the Cyber Crime Cell. As per RBI guidelines circulated vide notification dated 06/07/2017 regarding Limiting Liability of Customers in Unauthorised Electronic Banking Transactions, a customer’s entitlement to zero liability shall arise where the unauthorized transaction occurs in the following events

Dear Client,
In the given scenario, you have to file a petition before the Consumer Commission seeking amendment in the cause title of the original complaint petition stating the reasons behind the amendment. On receipt of such a petition and post service of the petition to the OPs, the Commission shall fix a date of hearing on the matter and after hearing the parties and based on the merit of the application, the Commission shall pass an order allowing amendment in the cause title of the compla

Dear Client,
If you are able to prove the misbehavior of the shopkeeper before the Court you can take legal action against him. Any person who feels his reputation has been damaged by defamatory statements or by misbehavior using derogatory or defamatory words can sue for defamation under Section 499 of IPC replaced by Section 356 of BNS. The grounds for a defamation case include 1) A defamatory statement that has been made against a person, either written (libel) or spoken (slander), and 2) The

Dear Client,
A service provider does not deserve the charges for the services, a consumer did not avail of. So, in the given situation, serving a legal notice to Swiggy, a complaint against them over deficiency in service and unfair trade practices may be filed online mode through e-daakhil portal ( https://edaakhil.nic.in/edaakhil/ ) introduced by the Consumer Affairs Department, Govt. of India following the provision of the Consumer Protection (E-Commerce) Rules, 2020 and the Consumer Protecti

Dear Client,
Your query suffers from a lack of information to address it suitably. However, be informed that the Central Government of India has no jurisdiction over online Teen Patti games offered by foreign-based online gambling firms. These gaming sites have a license to offer online Teen Patti games and are legal under European and International laws. So, Indian players can play Teen Patti games at licensed international casino sites. However, the amendment to the Information Technology Act

Dear Client,
On detection of defects in the product post-purchase and during warranty, is termed and defined under Sec.2(34) of the Consumer Protection Act, 2019 as "Product Liability" which means the responsibility of a product manufacturer or product seller, to compensate for any harm caused to the consumer by such defective product manufactured or sold or for a deficiency in services relating thereto. However, in your case, the mobile phone got damaged accidentally in your hand which disenti

Dear Client,
A service provider does not deserve charges or fees for the service that he did not render to a consumer. Byjus even after rebranding cannot set them free from contractual obligations and is liable to face prosecution for breach of contract. In the given scenario, you can opt for the following legal recourse against the Byjus for redressal of your grievance. 1) If the course opted for online coaching from BYJUS, then serving a legal notice, a complaint against them over deficiency i