legal opinion on bank rule for consumer case

3 years ago

state bank of india is not Paying one percent interest subvention on the basis of this rule ----
A - one percent in rate of interest to be provided for full tenure of the loan if full interest is serviced during the moratorium period .The interest should be serviced promptly soon after application but later than the following month to avail the concession as interest application is presently done on the last day of the month

B _ WHERE AS HIS OWN RULES ALSO SAY AS PER HIS CIRCULAR .THIS IS ALSO GUIDELINE OF GOVT OF INDIA (INDIAN BANK OF ASSOCIATION )
1- 1% INTEREST concession may be provided bank ,if interest serviced during the study period and subsequent moratorium period prior to commencement of repayment

we have paid full interest Rs 514000 as debited in education loan account although full interest serviced by us but not regularly i.e. monthly basis .
as per extent law (Rule B ) we are entitle for interest subvention Rs 70000 but bank is denying on the basis of Rule A . we have sent a notice to state bank of
india branch under consumer act .reply also received on the basis of rule A
please suggest us . we want soon file a case under consumer act . interest Lawyers may be contact us .at present we will Provide only pocket expenses of case
and we will pay remuneration on percentage (basis 25 % of award ) contact no 8003893145