Laptop purchase

3 years ago

I purchased a new laptop from pai international store and they cheated me by giving a laptop which was kept for display. Because of that my warranty was only for 7 months instead of 12months.

I reached out to hp support but they said only pai can fix this issue. I reached out to pai for assistance and they said they will fix it in one day and till now no response. When I send a follow up email they just respond back stating "we are unable to reach you"

Because of thier worst service I lost 4months warranty and I have to pay more than 15k for laptop service.

How can I proceed legally? Is there any way I can get compensation?

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Ravitendra P S Chandel

Responded 3 years ago

A.Yes you can approach to your local consumer forum and file a case against the PI International for giving you wrong product and you will definitely get relief from there

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Anik

Responded 3 years ago

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A.Hi,
You can serve them with legal notice and file a complaint seeking compensation in the Consumer Court.

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Ayantika Mondal @ Prime Legal

Responded 3 years ago

A.Hi,
You can serve them with legal notice and file a complaint seeking compensation in the Consumer Court.

Helpful

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