Refund from edtech platform
10 months ago
Edtech company has not shared any official offer letter refund policy document or any terms and conditions document and no prospectus. I have not signed any document with any refund policy or terms and conditions. Enrolled for a course and got course contents brochure only. Bad service - multiple instructors changed from start of the course and now denying refund. How can I successfully fight this case ?
A.Dear Client,
In the absence of essential information from the Company, you joined their course based on the brochure. now you finding the deficient service you want to get back the refund of course fees from the Company that denied your claim. Is there any stipulation in the course brochure regarding the refund of course fees on discontinuation of the course by the student?
In that case, you can serve a legal notice to the Company demanding the refund of fees. You can also lodge a complaint before the Consumer Court concerned against the Company claiming a refund of course fees for deficiency in service and compensation for harassment. If you need any assistance in this regard you may contact our legal team along with your all relevant papers.
In the absence of essential information from the Company, you joined their course based on the brochure. now you finding the deficient service you want to get back the refund of course fees from the Company that denied your claim. Is there any stipulation in the course brochure regarding the refund of course fees on discontinuation of the course by the student?
In that case, you can serve a legal notice to the Company demanding the refund of fees. You can also lodge a complaint before the Consumer Court concerned against the Company claiming a refund of course fees for deficiency in service and compensation for harassment. If you need any assistance in this regard you may contact our legal team along with your all relevant papers.
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