Flipkart Fraud
8 months ago
Flipkart is a fraud company ..first in the site I ordered one product and they send me different product I asked them to to pick the product and refund my amount.i even called to customer many times..they say that problem will be solved .please give the feedback after keeping the phone..They are least bothered about customer rather than their feedback..my amount to refund with the product is 1358/ Rupees
A.Dear Client,
In the given situation, you can serve a legal notice to Flipkart to resolve the grievance failing which you can file a complaint before the Consumer Court or Consumer Affairs Deptt online mode through e-dakhil following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021 for redressal of your grievance. It may work fast to redress the grievance. failing which you may file an offline Complaint Before the Dist. Consumer Court under whose jurisdiction a branch or warehouse/godown is in operation claiming refund of the entire value of the defective product or to replace it with a new one along with compensation for harassment. The complaint should be filed within two years from the date of the cause of action. In case you need any assistance in this regard, you may contact our legal team for the purpose with relevant papers.
In the given situation, you can serve a legal notice to Flipkart to resolve the grievance failing which you can file a complaint before the Consumer Court or Consumer Affairs Deptt online mode through e-dakhil following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021 for redressal of your grievance. It may work fast to redress the grievance. failing which you may file an offline Complaint Before the Dist. Consumer Court under whose jurisdiction a branch or warehouse/godown is in operation claiming refund of the entire value of the defective product or to replace it with a new one along with compensation for harassment. The complaint should be filed within two years from the date of the cause of action. In case you need any assistance in this regard, you may contact our legal team for the purpose with relevant papers.
Helpful
Helpful
Share
A.Dear client,
Please file a complaint under section 35 of the Consumer Protection Act for deficiency of service. You can claim compensation
Please file a complaint under section 35 of the Consumer Protection Act for deficiency of service. You can claim compensation
Helpful
Helpful
Share
Read Related Answers
Money on hold
Dear Client,
Even if it is your hard-earned money, the source of income is illegal and impermissible under the company's policy. So, you cannot demand or keep that income with you as a matter of right...
Delay in work by interior designer and not providing copy of contract
Dear Sir,
You may get issue a legal notice or approach Police and settle the matter failing which approach Consumer Court.
Refund against service provide | study abroad consultancy
Dear Client,
In the absence of a refund policy on cancellation of a contract midway, it may be a difficult task to get back the refund from the service provider. However, a service provider cannot de...
Order cancellation without user consent
Dear Client,
A sentence of your query is reproduced herein that forms a part of the terms and conditions of your order cancellation policy to address your query suitably. Qoute "However, <store name>...
Service center failed to repair the phone
Dear Client,
In the given scenario, serving a legal notice to the authorized service center, make an online complaint against them through e-daakhil portal ( https://edaakhil.nic.in/edaakhil/ ) introd...
Read Blogs on Consumer Protection
Consumer Protection Lawyers
Find Lawyers by Location