Flipkart Fraud Flipkart Fraud

8 months ago

Flipkart is a fraud company ..first in the site I ordered one product and they send me different product I asked them to to pick the product and refund my amount.i even called to customer many times..they say that problem will be solved .please give the feedback after keeping the phone..They are least bothered about customer rather than their feedback..my amount to refund with the product is 1358/ Rupees

Legal Counsel Vidhikarya

Responded 8 months ago

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A.Dear Client,
In the given situation, you can serve a legal notice to Flipkart to resolve the grievance failing which you can file a complaint before the Consumer Court or Consumer Affairs Deptt online mode through e-dakhil following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021 for redressal of your grievance. It may work fast to redress the grievance. failing which you may file an offline Complaint Before the Dist. Consumer Court under whose jurisdiction a branch or warehouse/godown is in operation claiming refund of the entire value of the defective product or to replace it with a new one along with compensation for harassment. The complaint should be filed within two years from the date of the cause of action. In case you need any assistance in this regard, you may contact our legal team for the purpose with relevant papers.
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Vidhi Samaadhaan Vidhi Samaadhaan

Anik

Responded 8 months ago

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A.Dear client,
Please file a complaint under section 35 of the Consumer Protection Act for deficiency of service. You can claim compensation
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Vidhi Samaadhaan Vidhi Samaadhaan

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