how to case file against byjus
8 months ago
I bought a course from byjus for class 7th to 10th for a brother in February 2023, or canceled within 15 days, then ak member came from byjus team or refund only 15000 for me. Remaining 47000 still not refunded or contact me 24 hours every time when i call for massage massage comes but still no call or massage received or any response after talking to their team member don't give me what to do
File a compliant with the nearest district consumer forum over unfair trade practice of Byju's under section 35 of the consumer protection act and seek refund alongwith compensation.
From the contents of your query, it transpires that on cancellation of the course and on your repeated demand Byjus refund a part of the tuition fees and did not respond to your repeated call for payment of the balance amount of tuition fees with an ulterior motive to kill time to make your claim for a refund of tuition fees barred by time. Such an unethical practice to prevent a claimant from claiming a refund of fees amounted to a deficiency in service and unfair trade practice. Reach out to an Advocate for serving a legal notice to the Byjus and for filing a complaint against them under Consumer Protection Act before the Consumer Court claiming a refund of the balance amount of tuition fee, along with compensation for harassment. A complaint is required to be filed before the Consumer Court within two years from the date of the cause of action.
Kalpesh Patil
Replied 8 months ago
I have been waiting for about 2 months for teh refund from Byjus, and now they demand for teh complete account statement, which i refrain from sharng as my account statement has my personal transaction details too. But it seems that they do not wish to return my money. not sure how to proceed as the Customer care team does not have any kind of athorites and they keep on repeating teh same same stuff and disconnect teh calls abruptly.
Legal Counsel Vidhikarya
Replied 8 months ago
Reach out to an Advocate for serving a legal notice to the Byjus and for filing a complaint against them under the Consumer Protection Act before the Consumer Court claiming a refund of the balance amount of the tuition fee, along with compensation for harassment. A complaint is required to be filed before the Consumer Court within two years from the date of the cause of action.
Money on hold
Delay in work by interior designer and not providing copy of contract
Refund against service provide | study abroad consultancy
Order cancellation without user consent
Service center failed to repair the phone
