Refund fees from Narayana coaching institute
2 months ago
Sir I am a resident of Jaipur, Rajasthan.I have taken admission in Narayana coaching institute, Jaipur for IIT coaching.I have taken admission last year on 28 July,2023 and started attending classes from 1 August till 21 August,2023. I have only gone for 21 days only.And my father had submitted fees of 3 months that is 32,573. I dropped out from coaching on 22 August due to migraine (health problem).And I have even written an application refund form to them , submitted a cancel cheque but it's been 6 months now I haven't good any kind of refund,I have called them ,messaged them and visited them (2times).But they haven't given any kind of refund.Sir I want refund of 2 months (atleast 20000) they can fees of 21 days+modules (which they have given).They should give me atleast 20,000 rupees of refund,but they haven't given any refund. please sir help me in this matter.What should I Do ? Should I a write a consumer forum complaint,or should send a legal notice of 15 days (how to do that sir ) please guide me sir , I'll be very grateful and thankful for your kindness and help.
In the absence of a course cancellation refund policy, seeking relief through litigation becomes challenging. It's crucial to note that a service provider cannot charge for services not rendered, constituting a deficiency in service and unfair trade practices. In this situation, it's recommended to send a robust legal notice to Narayana Coaching Institute and file a complaint with the District Consumer Commission. The complaint should seek a refund of remaining tuition fees and compensation for any harassment endured. This action must be taken within two years from the date of the issue. Consulting with a lawyer is advisable to assess the validity of the claim, estimate litigation costs, and understand the time involved before pursuing legal action to address the grievance.
In the absence of a refund policy on cancellation of course midway, it is very difficult to ensure any relief in the matter even through litigation. It is also a fact, that without providing a service to a consumer, a service provider cannot claim or charge for the service not rendered by the service provider. which amounted to a deficiency in service and unfair trade practices. In the prevailing situation, serving a strong legal notice to the Narayana Coaching Institute, file a complaint against them before the District Consumer Commission claiming a refund of balance tuition fees and compensation for harassment. The complaint should be filed within two years from the date of the cause of action. Reach out to an Advocate for guidance and steps. It is advisable to ensure yourself of the merit in your claim, the estimated cost of litigations, and the approximate time involved before opting for litigation to redress your grievance
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