icon HDFC Credit card Payment

Hi Team, I have swiped my HDFC Credit card for about Rs.140000/- five years back and i am repaying the minimum charges for the last five years. But now a days, HDFC credit card collection agents are c


A. Dear Client,

As a borrower, you have many rights such as the Right to Humane treatment, right to balance proceeds, right to fair valuation of assets, right to adequate notice, credit counseling, and public assistance.

Hope this clarifies your query.

Thank you!

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icon Bank recovery -RBL Bank credit card

I was jobless for the last 6 months and started a new job in January'22. The RBL Bank credit card people are calling me, my family and they even have the details of my contact list on my phone. I don


A. Dear Client,
According to the rules, the agent has to speak in a non-abusive manner. They cannot harass, abuse, threaten use of violence, use obscene or profane language, call you continuously with the intent to be annoying, or make calls to your house without disclosing their identity.
Thankyou

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icon Payment for Overdue of Mortgage loan

I have an EMI overdue of Rs. 75,000 (total amount of 3 EMIs). Is it valid if I clear it by 30/03/2022? The bank Manager says if not paid by 21/02/2022 they will auction my house in 15 days and recove


A. Dear Client,

As per the facts mentioned, you can approach the high court and get a stay order stating your situation and ability to pay in a little more time.

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icon SBI credit card recovery harassment

Due to financial issue,it's been 7months I can't able to pay emi's. Recovery agents are visiting home every 1 or 2 days.one guy from SBI collection department telling me that I call tell everyone (n


A. Dear Sir,

Remedies against harassment by Recovery Agents
February 18, 2021
Written By : Kishan Dutt Kalaskar Retired Judge
Leave a Comment
There are numerous cases of the oppressive and illegal conduct of recovery agents attempting to recover pending dues for the banks' benefit. In the past few years there have been many such instances, to showcase an example, an 81-year-old woman was seriously threatened by recovery agents, she got 375 threatening calls concerning her child's unpaid bank d ...ReadMore

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icon Harassment and Harsh Language for loan repayment

One of the recovery agent from My Shubh Life (NBFC) is calling my Dad and Wife for the payment which i had missed due to some emergency in family and he is also not revealing his name and asking for p


A. Dear Client
If you have taken the loan then they should call you and not you. Calling them and harassing and using the abusive language will amount to threaten and criminal act. You can call him and tell him to stop it all or else they can file a police complaint for his actions.

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A. Dear Client,
You can file a money recovery suit for the recovery of money. But first, you have to send a legal notice borrower if he/she does not return the money then you can file a recovery suit.
Thank you

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icon Collection Executive Harassment

I have lost my job and unable to pay emi hence asked for settlement but Collection Team Senior Manager is talking and harassing with illegal words with my parents


A. Dear Sir,
You may file record the same and file a defamation case.
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Remedies against harassment by Recovery Agents
February 18, 2021
Written By : Kishan Dutt Kalaskar Retired Judge
Leave a Comment
There are numerous cases of the oppressive and illegal conduct of recovery agents attempting to recover pending dues for the banks' benefit. In the past few years there have been many such instances, to showcase an example, an 81-year-old woman was ser ...ReadMore

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icon Harassment from collection agents and illegal sweeping of my phone

The collection agency of an app loan has been not only harassing me, but they went through my phone illegally, got hold of my contact list and been threatening random people using foul, distasteful la


A. Dear Sir,
Remedies against harassment by Recovery Agents
February 18, 2021
Written By : Kishan Dutt Kalaskar Retired Judge
Leave a Comment
There are numerous cases of the oppressive and illegal conduct of recovery agents attempting to recover pending dues for the banks' benefit. In the past few years there have been many such instances, to showcase an example, an 81-year-old woman was seriously threatened by recovery agents, she got 375 threatening calls concerning her child's unpaid bank dues. ...ReadMore

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icon Unable to pay my emi for 4 months due to being an victim of fraud

I have not paid my 4 emis to bank but I have been paying them every month apart from the 3mnths I cudnt pay but still due to some financial problems I cudnt pay this month..I am explaing them that if


A. Dear client,
They have every right to ask for the EMI from you. However, they cannot harass you into paying the EMI. You can file a legal notice and send it to them. But, since you are the one at fault in paying back the EMI, it may be tough to claim them constantly contacting you was 'harassment'. Instead, you can write a letter explaining your financial situation to them and ask for more time to repay the EMI.
Thank you.

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icon Joint account loan issue

My friend & me taken loan on joint account.Amount credited in his account.Now he is not paying.Bank issued notices to both of us. At last I paid amount to bank, now I want to recover from my friend.


A. Dear client,
you can send him a legal notice stating to pay the requisite amount within a particular time frame. If he does not do so then you can file a suit against him to recover the amount you have paid in place of him.
Thank you.

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