Shopkeeper insulted and abuse a customer very badly.
2 years ago
I purchased agarbatti packet from a shop at 90rs.. on asking bill he refused..But at home I see MRP is 70 rs I go immediately to the shop and tell the shopkeeper..He insulted me very badly and abuse me and take the packet..
You may immediately lodge complaint with local police and also concerned department and next time send someone else to purchase same agarbatti packet and try to record the evidence on your hidden mobile.
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A.Demand for invoice is a consumer's right and no shopkeeper can refuse to give bill. Invoice should be proper and must clearly mention the shop and goods details purchased by you. You can file complaint in district, state and national consumer redressal forum under consumer protection act according to the type of goods, quantity and amount of the bill.
You can file a case in consumer court by online. You have right to get compensation for your loss. To lodge a complaint, the consumer has to first register on the site. The online registration form has to be filled in with the name, email, address and phone number of the complainant, and an user id and password have to be created. A complaint can be filed against any registered brand or service provider.
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Pardeep Kumar Dhiman Dhiman
Responded 2 years ago
Ayantika Mondal @ Prime Legal
Responded 2 years ago
You can move to the consumer court. You can register a complaint via online too. You can also mention his reluctance to give the bill and not giving the balance amount. If it is proven, you will get compensation.
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