Tata motors fraudulent service
5 years ago
Sir/Madam
I availed road side assistance of tata motors in May 2018. They came with a faulty POS machine for card payment. I didn't know that and I swiped my debit card twice. Because the machine was not responding, I paid the service charges by cash. But, later, I received notifications from my bank that both my debit card transactions were successful. So I contacted tata motors customer service. They responded well initially, but stopped replying to my e-mails and phone calls. So I filed a complaint in consumercomplaints.in. Again, tata motors did not respond well. I would like to know how to proceed with this as a case in consumer court and get my refunds.
Sandeep Pingale
Responded 5 years ago
Abhradip Maity
Responded 5 years ago
If they did not respond then the award will passed by the Consumer Forum in your forum and then execute it and get the amount. They never bother and their non response indicates that they have committed a mistake.
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Rameshwar Dadhe
Responded 5 years ago
vikas surve
Responded 5 years ago
You are legally entitled to get your money back from the Agency whom you have paid.
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