icon How to handle Abusive Customers of my eCommerce business

I am running an eCommerce business and sometimes some customers are abusive towards my teammates or towards me due to no or silly reasons. We have set our standards high for us always and we do not wa


A. Hi,
Hello you have all right to take action against such customers for abusing employees. But for that you'll have to record the call for betterment of your service. And inform your customer prior to picking up the call that this call is being recorded. And if any one abuses you'll have the proof to show and take action against such people.
Thanks.
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Ayantika Mondal @ Prime Legal

Ayantika Mondal @ Prime Legal

icon Fraud by Shopkeeper

Defective marbles sold Money took on line and no bill is given


A. Dear Sir,
You may lodge complaint with concerned department to cancel his license and also lodge complaint with police. Your overall evidence coupled with evidence of others may be taken into consideration to register FIR by seizing other marbles which are now available in his shop.

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icon Is second hand iPhone Protection valid?

Hello, I have registered a Sole proprietorship company under which I am selling second-hand iPhones, so we take those iPhones from Customers, Vendors, in Lot, etc, so most of the time these people don


A. Dear Sir,
It is very risk job because if somebody lodge complaint police may raid your shop and there are chances that you may taken into police custody. Think twice before starting such business.

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Ayantika Mondal @ Prime Legal

Ayantika Mondal @ Prime Legal

Vaidehi  Samant

Vaidehi Samant

icon Acer Warranty Delay

I bought an Acer Swift-3 laptop from an e-commerce website and the warranty will expire in July 2021. I log a complaint to Acer regarding the display problem, a serviceman comes and checks the display


A. Dear Sir
They are trying to see that warranty period is expired. Get issue a legal notice and threaten them to approach consumer forum to claim compensation.

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Saumitra  Salunke

Saumitra Salunke

Amrendra  Kumar

Amrendra Kumar

Pardeep Kumar Dhiman  Dhiman

Pardeep Kumar Dhiman Dhiman

icon Non payment of invoices by a company

Cani I file an FIR against a Private Limited company for non-payment of Invoices? IF yes under which sections and sub sections it will proceed. (we sale goods to a party on credit period of 60 days an


A. why they have to inform you before changing address ?

First send legal notice through lawyer.
If then also not paid then can file recovery suit.

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icon Can bill of exchange help As additional document? Small business

If a person don't own business firm, then, he's selling goods on credit under his/her own name.... Can he/she Use bill of excahange as additional document other than required document ? Which are requ


A. Hi,
Yes you may.

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Ayantika Mondal @ Prime Legal

Ayantika Mondal @ Prime Legal

icon Which documents needed ? For small business...

If a person don't own business firm, then, he/she buy goods from other state Under his/her name & sell it to other business firms of his/her area, then, which document is needed as proof to show in in


A. you need CA or CS for that, not lawyer

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Latest Response 2 years ago
Ankur Goel @ Complete Law Shield

Ankur Goel @ Complete Law Shield

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Ayantika Mondal @ Prime Legal

Ayantika Mondal @ Prime Legal

icon If a person don't own business firm, then,

If a person don't own business firm, then, Can he/she buy goods from other state under his/her Own name & Sell it to Other business Firms of his area ? Is it legal ?


A. what you will do with GST ?
you can not sell to other business firms. It is illegal.

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Latest Response 2 years ago
Ankur Goel @ Complete Law Shield

Ankur Goel @ Complete Law Shield

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Ayantika Mondal @ Prime Legal

Ayantika Mondal @ Prime Legal

icon Regarding sale of sale of plants in govt school building

I have sold dried plants situatingg in the premises of my govt school by following all legal formalities.can I use this money for school development or I have to deposit money in govt treasury.


A. Hi,
Unless there was an agreement in place stipulating that the money is to only be deposited in the treasury, you can use the profits to develop the school.
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Ayantika Mondal @ Prime Legal

Ayantika Mondal @ Prime Legal

icon What are the legal works before starting an online multi vendor grocery business

I want to Start a commission based online Multi Vendor Grocery business, What are the legal works should i do? I'm from a small city of MP I want to develop a mobile app in which i have to add small


A. It needs lot of discussion and get collect similar data and start your innovative online business.

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sanjay  panda

sanjay panda

Ayantika Mondal @ Prime Legal

Ayantika Mondal @ Prime Legal