icon Online shopping product performance

Recently i have bought an air cooler Hindware from Flipkart but the after the usage of one 1 day we got to know that product performance is not good air throw is extremely fast I got know that particu


A. Dear Client,

You should’ve read the terms and conditions before buying the product.
If they’ve mentioned that the product is non-refundable then you cannot get your money back.

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icon Consumer court need advice ,

I watched youtube and paid Rs. I paid 71,000. For purchase Lehenga + Choli. They sent me non-standard material (semi Stitched). I returned it and sent it to them. They refuse to accept the parcel


A. Dear Client,

You may lodge a complaint with the police station and also send them a legal notice asking to return your amount.

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icon I have two personal loans at axis bank

I have two personal loans at axis bank, no bounces or delay payments from 2019 to till now. But they marked two personal loans as Charge off/writen off in CIBIL due to this reason i am unable to get p


A. Dear Client,

You may get issue a strong legal notice from my office or file a Suit for Permanent Injunction against Recovery Agents and Bankers.

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icon Need suggestion against cheating from an AC technician

An AC technician took out all the refrigerant gas after its installation. He doesn't work under any company. We got his number from a relative. We don't know where he lives. We only have his mobile nu


A. Dear Sir,
You may lodge complaint with Police and solve your problem. However your problem may be solved by finding out his full address and by contacting him in person.

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icon Need to claim refund and compensation from Flipkart.com

I have received a wrong model smartphone upon delivery from Flipkart. The seller keeps rejecting my refund and courier service is not picking up my order. Flipkart customer support keeps postponing my


A. Dear Client,

You may send them a mail mentioning that if the matter is not resolved then you will move to the consumer forum, if then they don’t take any action against it then you can move to the consumer forum and file a complaint Against them.

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icon Cheating of amount by Interior design company Livespace

I have deposited Rs 1,15,000 in good faith to the above firm for interior design of one bed room and kitchen. The order was cancelled by me on MDF material used which we have not agreed. Only whats u


A. Dear Sir,
Such complaints are many against interior designers. It seems you have not entered into any written agreement. Get issue a legal notice and threaten to approach Consumer Court.

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icon Non payment of dues for my ticket by my company to travel agent.

I had traveled abroad for a company in 2019 they had booked my ticket through their travel agent. I have no contract with the company nor do I work for them I accompanied the directors for evaluation


A. Dear Client,

As per the facts which have been provided, if you have not booked the tickets then the travel agent cannot ask you to pay for it. The company should be liable to pay for the tickets.

Hope this clarifies your query and requirement.

Thank you.

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icon Wrong Product - Asus Authorized service center

I visited Asus Authorized service center to get a new charger for my laptop. I paid them 3600 for laptop charger and 800 diagnostic fees advance. I received a 65W charger instead of a 45W charger .


A. Dear Client,

As per the facts mentioned, you can send a legal notice to them for getting it exchanged or refunded. Even then they don’t respond back to you then can file a consumer case in the relevant District Consumer Forum/Commission to get the relief.

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icon Action Against a Interior Compnay

Hello .. I had hired an interior company for designing my house, and the promised date of completion was 20th feb'2022. They havent done anything as of now, and have stopped picking up calls and stuff


A. You can issue them legal notice and if they don't comply or reply to the same in 15 days you can file a civil case for recovery of money or a summary suit if there is any written contract to that effect against the other side in the Court of your concerned jurisdictional area where you reside. Thank you.

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icon Consumer Complaint Against Bike Manufacturer

I had purchased a motorcycle from Jawa Motorcycle in 2019, the bike had problem from day 1 and I have been following up with the regional manager and service center to get it resolved, they have chang


A. If there was any warranty period provided which was yet be complete and the other side did not provide you service accordingly then you can sue them for deficiency of services under Consumer Protection law of 2019. Thank you.

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