icon Non payment of dues for my ticket by my company to travel agent.

I had traveled abroad for a company in 2019 they had booked my ticket through their travel agent. I have no contract with the company nor do I work for them I accompanied the directors for evaluation


A. Dear Client,

As per the facts which have been provided, if you have not booked the tickets then the travel agent cannot ask you to pay for it. The company should be liable to pay for the tickets.

Hope this clarifies your query and requirement.

Thank you.

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icon Wrong Product - Asus Authorized service center

I visited Asus Authorized service center to get a new charger for my laptop. I paid them 3600 for laptop charger and 800 diagnostic fees advance. I received a 65W charger instead of a 45W charger .


A. Dear Client,

As per the facts mentioned, you can send a legal notice to them for getting it exchanged or refunded. Even then they don’t respond back to you then can file a consumer case in the relevant District Consumer Forum/Commission to get the relief.

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icon LG Washing Machine Service issue

We have purchased LG Washing machine and within 1.2 years the front door got broken due to internal heat and we raised complaint at service team and they replaced front door glass only after service t


A. Hello Sir!

As per the facts provided, if they don't fix the machine to a working condition then the action which should be taken by you is to file a complaint under the Consumer Protection Act, 2019 against the washing machine company.

Hope this clarifies your query and requirement.

Thank you!

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icon Doctor denying for invoice and prescription

My wife had taken a laser treatment from a Dentist claiming to have a Skin Diploma also, but now after 6 months, when we complained about not much results as assured, we said we want to change the doc


A. Hello Sir,

As per the facts which had been provided, you can move to Consumer Court for getting the prescription of the treatment done, receipt/invoice for the payments done and further details regarding the treatment.

Hope this clarifies your query and requirement.

Thank you.

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icon Can I reject the ground product at flour mill on basis of high servicecost

Haritaki(myrobalan) is used for lime flooring. Haritaki was given to a flour mill to grind. Since the mill person charged 60% more than usual charge I rejected to accept the ground powder as grind cos


A. Hello Sir,

If he is charging you higher than usual/market price then as a consumer you have the right to reject buying the product.

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icon Electric connection being refused verbally and no reason in writing

We have applied for a new domestic electric connection on as per new regulations of HPERC which says that no NOC from municipal corporation is needed but HPSEBL is refusing verbally to process my appl


A. Dear Client,

As per the facts stated, you may file a writ petition in the High court challenging the act.

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icon Society Maintenance

Our society building got OC 4 years back. First 2 years, the builder was looking after society maintenance. Two years back, the builder handed it over to society. But some members of the society to da


A. Dear Client,

It is a settled principle of law that the owner has to pay the maintenance charges whether the flat is occupied or vacant, if the bye-laws of your society require you to pay them. Society can impose a reasonable penalty if they have made a rule to that effect. Otherwise, they can initiate legal proceedings against you to recover the dues with interest and claim the legal expenses.

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icon Query regarding a common road

I live in a panchayat area. My home is on a by-road from the main road. It's a common road for those who have built their houses like me, it is built on bricks. . At the end of the road, there is a Ga


A. Dear Client,

As per the facts mentioned, you may file a complaint before the gram panchayat or can file a PIL in the high court.

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icon asking for subsequent year fees for issuing TC

I changed my college from 2nd year onwards and for that, I had given an application for NOC to my University so that I can apply for another University. And for giving me NOC & TC they wanted the 2nd


A. Dear Client,

You may approach the Department of College Education / Education Dept. of your state or the Secretary of Higher Education of the state. If the issue is not resolved you can file a complaint under the Consumer Protection Act as "students" also come under the scope 'consumers' as giving education is recognized as a service under the Act.

Thank you

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icon Regarding non payment of policy in Sahara India.

Dear sir/ ma'am. I have invested some money in sahara india and even after maturity, it is not disbursing the amount. the bank has not cleared me when I will get my money...its been 3 years of maturit


A. Dear Client,

As the Sahara India’s case is still pending in the court of law because of which they are not disbursing the amount. Once the case is settled then only any further action will be taken.

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